Installing & Troubleshooting
If you have downloaded one of my Digital Notebooks, Digital Planners or other items, you will be getting a special PDF with links to my Installation and Troubleshooting Video Series. In this series I take you through the basic steps to install your new digital products, and offer some common troubleshooting tips to help you get up and running quickly!
Thank you for watching!
Erika
Keep in mind when watching these videos, that technology updates every year and some of the interfaces may look different than their current version, but the process is the same.
Using Goodnotes?
October 2025: If you are a Goodnotes user and have updated to Goodnotes 7 and are feeling a little rattled I hear you. Me too. I have submitted feedback about glitches and things not working and you can too.
They are working so very hard to listen to everyone and they are pumping out bug fixes and updates a couple times a week.
If you want to submit a suggestion, or vote on other people’s suggestions, here is the link to do so on their site:
https://feedback.goodnotes.com/forums/191274-customer-suggestions-for-goodnotes
Known Issues
If there are any current tech issues that I know of, I will post videos below.
July 17, 2025 – Importing Images / Stickers in Goodnotes
With the latest Goodnotes update I noticed an issue with importing images/stickers. Watch below to learn more, and my workaround. I filmed this TikTok, but you don’t need an account to watch it.
July 26, 2024 – Dropbox issue.
Some people may not have a download button in Dropbox when they go to download a file. If this happens here is what you can do: Look at the link I have given you. At the end of the link you will see this (without the quotes) “dl=0” change this to (without the quotes) “dl=1” What this will do, is force the browser to download the file.
Need more help?
Sometimes it can be frustrating with technology, but trust me, it all will work out in the end, I promise. If you need more help, visit the pages below to find your answer.